Letter to the editor

We had a sewer backup in April 2012 and the City of Rockford was great through the whole thing.  Attached is the letter sent to the city and was wondering if you could put this in the Squire to show all the residents what a great City we live in!

 

Dear Michael Young, Staff and City Counsel Members,

Back on April 17, 2012, we experienced a tragic event where the city sewer had backed up into our basement. We had lost most of our personal belongings that were accumulated over the past 15 years. We have lived in the City of Rockford since we first married in 1997.

By the afternoon of the backup we had gone through many emotional ups and downs. At around 5:00 pm we received a phone call from Michael Young apologizing on behalf of the city for the issue. He went on to emphasize that “we would be made whole” due to the damage of the backup.

Over the next three months Michael would keep in contact with us. All through the rebuilding process and dealing with the city’s insurance, Michael continued to assure us that the city will take care of us.

It is nice to see in this day and age that “doing what is right” is still held to some in high regard. Michael always said to us, “the city takes pride in taking care of their residents.” We applaud Michael and the City of Rockford for this stance. You followed through with everything and we are very grateful.

We are truly thankful and very proud to say we live in the City of Rockford!

 

Sincerely,

Sam, Jennifer, Courtney and Emily Ritter

 

 

Other Stories from the Squire

Top News…

Michigan ChalleNGe cadet meets Dale Earnhardt Jr. ALEXANDRIA, Va. – Respect, hard work, … [Continue Reading...]

Attention veterans! A call to action. Please stand for those who have fallen.   The Moving … [Continue Reading...]

The Rockford Girls’ Lacrosse team has been ranked number one in the Division One poll for most of … [Continue Reading...]

By JOHN HOGAN Rockford - and most of West Michigan, became a water wonderland last week as a … [Continue Reading...]

More Posts from this Category

In Other News

Knowing Your Competition   by David Broyles SCORE Counselor   Regardless of … [Continue Reading...]

Downtown Rockford was as busy this sidewalk sale week as in past years, despite a heat index of over … [Continue Reading...]

Rockford resident, writer and photographer John Hogan shared this picture with the Squire. The … [Continue Reading...]

David S. Fry

They wrote the book on cottage law—literally Recently, Attorney David S. Fry opened the … [Continue Reading...]

More Posts from this Category

Speak Your Mind

*