Total Comfort Resource will be the solution for many things you don’t want in your home: Excessive heat or cold, poor indoor air quality, static electricity and more, and instead experience the WOW! factor of this Rockford-based business.
Scott Beuschel is Vice President of Operations and Sales for Total Comfort Resource, located at 280 Northland Drive NE, Suite B. The company has been in business since April, 2009 and in 2014 earned the Angie’s List Super Service Award. They have been in their present location since June of 2018.
“We had the opportunity to join office space with our sister company on the construction side of the business,” Scott said. “We love the small town and family-friendly feel of the Rockford area.”
Rockford has been the perfect fit for Total Comfort Resource and Scott noted that all the employees live here in the Rockford area. Scott is joined by Tami Hansen, the Chief Financial Officer, and Quenton Boroff, Field Manager as well as a qualified and friendly staff of ten field technicians who handle the commercial and residential projects.
“We receive many compliments about the quality of our work, which is a credit to Quenton and his crew. It takes many moving parts to operate a business and everyone involved does a really great job.”
Scott said there is a strong focus on quality and customer service with every employee at Total Comfort Resource. “It is our first priority to get our homeowners taken care of so they are not left in the cold or the heat.”
“We are excited to be in the Rockford area. We have year round commercial projects going, along with housing developments. We look forward to serving the fellow members of our community and make sure they are always taken care of at a fair price.”
The company has always been extremely family oriented. Scott said he is always available by his cell phone and he takes calls from his customers at any time of day or night in case of an issue with heat or air conditioning system.
“We are a Lennox dealer and offer 24-hour service in emergencies.” The company also carries Goodman brand equipment and is qualified to work on any brand of existing heat or air conditioning units.
Technicians at Total Comfort Resource are always ready to offer free quotes for equipment replacement and offer service work on any existing systems in the home or business, again, on a 24 hours a day, seven days a week timeline.
“Our number one concern is our customer and their family. We will do what is right and fair above everything else. We thank you for being so warm and welcoming us into the community!”
The friendly staff at Total Comfort Resource can be reached by phone at 616-406-3182, in person during office hours Monday through Friday from 8 a.m. to 5 p.m., online at totalcomfortresource.com, email at firstname.lastname@example.org. And in an emergency, any time of day or night by phone. That’s WOW! service.